Preparing your Paris transfer: information to provide

Six details to provide for a transfer

To prepare a transfer in Paris, start with six details: departure point, destination, date, time, number of travellers and luggage. For an airport welcome, add the number of the flight landing in Paris. The vehicle choice can then be confirmed using this information.

The Blue Prestige form collects this initial information. It displays an indicative price when a fixed-price route matches the recognised addresses. The coordinator then obtains the details needed for confirmation. An enquiry sent via WhatsApp is therefore not yet a confirmed booking: price, terms and availability are validated in writing.

For a transfer, give a precise destination address, including the city. A hotel name can help, but it does not replace an address when there are several establishments. For an office or residence, mention any specific entrance that changes the drop-off point. Information known before arrival is easier to incorporate than instructions discovered on the way.

At the airport: flight and arrival date

The flight number allows the correct arrival to be monitored. If your journey includes a connection, provide the final leg's flight, the one landing in Paris. The first flight of your itinerary is not enough to prepare the driver's positioning. Give the arrival date in Paris, even when your journey began the previous day.

Enter the scheduled landing time in Paris local time. This is not the time you will leave the terminal: you still need to leave the aircraft, pass any checks and collect luggage. We prepare the welcome taking this sequence into account, at the agreed meeting point. You do not need to guess a universal duration for these steps.

If your flight is replaced, send the new flight number as soon as you know it. Monitoring follows the number supplied; it cannot automatically infer a new airline booking. For a station arrival, give the station, train number if known and scheduled time. Station waiting conditions differ from those for airport welcomes.

Choosing a vehicle with luggage in mind

Passenger numbers are the first consideration, but the choice also depends on luggage. Two people with several large suitcases may need a van. Conversely, a business trip with little luggage may suit a saloon. In the form, categories are adapted to passenger numbers and, if provided, luggage numbers.

The Business Sedan, Mercedes E-Class or equivalent, is offered for three passengers and two bags. The Van, Mercedes V-Class or equivalent, accommodates up to seven passengers and seven bags. The Prestige Sedan, Mercedes S-Class or equivalent, is offered for three passengers and two bags. These capacities depend on actual luggage volume and the available vehicle: include your luggage in the enquiry.

Mention bulky equipment, unusual luggage or particular needs in the enquiry details. Give a concrete description rather than just a number if items take up a lot of space. The coordinator can confirm a suitable category. For more than seven travellers, contact them to discuss arranging several vehicles.

Transfer or chauffeur hire?

A transfer is a journey between two points. It suits, for example, travel from the airport to an address in Paris, from a hotel to a station or between locations within Paris. If you need an additional stop, mention it before confirmation: it is one of the factors that may change the assignment's conditions.

Chauffeur hire is a booked duration, with a driver and vehicle available for several appointments or stops. The packages offered are 3 hours, 4 hours with 80 kilometres, 8 hours with 160 kilometres and 10 hours with 250 kilometres. Mileage for the 3-hour package is to be specified in the confirmation.

A stay of several days may combine these two services. You may have an arrival transfer, chauffeur hire for a day of appointments and a return transfer. Send the known programme without assuming a single package automatically covers everything. An assignment lasting more than twelve hours requires a specific quotation.

Understanding indicative prices and waiting time

The indicative price depends on the route and vehicle category. The price, any supplements and availability are confirmed in writing before booking. To compare services, consult the tariff schedule.

At the airport, included waiting starts at the actual landing of the flight provided. Other pickups follow different rules. Our guide to airport waiting time explains delays and any supplements.

Preparing contact on arrival

Before pickup, the driver's name, phone number and meeting point are sent. Keep this information accessible. The name used for the welcome should allow the traveller to recognise it; specify it when the person booking is not the person travelling. A contact reachable on arrival helps resolve meeting difficulties.

If you organise the journey for a relative, client or colleague, distinguish your contact details from the passenger's. You remain the booking contact, but the driver must be able to communicate with the person they are meeting. Also specify who should receive pickup and end-of-assignment updates.

A preferred language is a request to be confirmed, not an assumed availability. Raise it early in the discussion. Similarly, discretion instructions, special access or a destination contact are best centralised with the mobility coordinator rather than sent separately to several people.

Confirming, then reporting changes

After your enquiry, check the written proposal: service, date, times, addresses, category, price and any charges. The price, terms and conditions and payment arrangements are accepted before the requested payment and booking confirmation. If an invoice must be issued to a company, provide its billing instructions at this point. The short form starts the discussion; it does not replace these details.

Report any change of time, address, flight or programme to the coordinator. They check its impact on organisation, availability and price, then confirm the adjustment. For cancellation, the terms specify the scale and exceptions: no charge at least 24 hours before the service, 50% from twelve hours inclusive to less than 24 hours, then 100% less than twelve hours before or for a no-show, subject to applicable rights. Read the full conditions.

Before leaving, check the information provided and keep the confirmation received. For several journeys, send the overall programme to the coordinator: each journey will still be confirmed with its own times and instructions.

Preparing the return transfer too

To reach the airport from Paris, give the time you want to be picked up at your address. This field should not contain the take-off time. The departing flight number remains useful for discussing the context with the coordinator, even though it is not mandatory in the short enquiry.

Choose the time according to your flight, starting point and airline's instructions. Do not automatically apply your arrival journey's duration to the return. A different address, an extra stop or different luggage can also change the arrangements. Check these details when the return assignment is confirmed.

You can present both journeys in the first discussion, clearly distinguishing their dates, times and addresses. They remain two assignments with their own information. This gives the coordinator an overview of the stay while avoiding confusion between the welcome after landing and departure from your accommodation.