The 60 minutes begin at actual landing

For a Blue Prestige airport welcome, 60 minutes of waiting are included after the actual landing of the flight provided. The reference is the flight's actual arrival, not the time originally shown on your booking. A flight delay and waiting after landing are two different situations.

For example, if a flight scheduled for 9:30 am lands at 10 am, the included waiting period runs from 10 am to 11 am. This is the included waiting time, not a promise about when you will leave the terminal. If formalities or luggage hold you up, contact the driver or coordinator to review the situation.

Which flight determines when waiting begins?

Monitoring helps prepare the welcome around the flight supplied in the enquiry. For a connecting journey, provide the final leg's flight number, the one arriving in Paris. If the airline moves you onto another flight, tell the coordinator: the assignment needs updating to follow the new arrival.

Also give the arrival date in Paris and the scheduled local time. The driver is positioned according to available information and the agreed meeting point. You will receive their name, phone number and meeting instructions before pickup. Keep these details so you can reach them once you have collected your luggage.

What happens after the included waiting time?

Beyond the included time, each started 15-minute period is charged by category: 20 € for the Business Sedan, 25 € for the Van and 30 € for the Prestige Sedan. These amounts appear in the tariff schedule. Any tolls and parking charges are handled according to the agreed terms.

If leaving the terminal takes longer, tell the coordinator promptly: they check the driver's availability and possible options. Any supplements remain those specified in the confirmed terms.

Departures and stations follow a different rule

For an airport drop-off, the driver picks you up at the booked address and time. 15 minutes of waiting are included. The 60-minute rule concerns an airport welcome after landing; it does not apply to every journey with an airport as its destination.

For station pickups and other departures, 15 minutes are also included. Provide the station, time and, when available, train number. Any change of plan must still be reported. Chauffeur hire begins at the booked time and follows the terms of the confirmed package.

What to remember before landing

Before travelling, check the flight number, arrival date and driver's contact details. After landing, remain reachable and report any change that could prevent the meeting. When booking for someone else, make sure the passenger has received this information, not only the organiser.

Above all, distinguish between a flight delay and waiting after landing. Check the flight number provided, meeting point and waiting conditions in your confirmation.

Key point

Check the correct flight number and notify us of any difficulty after landing. Waiting conditions are set out in your confirmation.

Plan my journey

Fares and vehicle availability are confirmed in writing before booking.